Anyone who has looked for a job recently knows how frustrating it can be to find opportunities to places where they would enjoy working. Job seekers might avoid looking for employment with a car dealership because they mistakenly believe that the only positions available are in sales. Salespeople are the public face of the business; however, these enterprises require many different staff members with varying skills and personalities to run smoothly and to fit well into the dealership jobs Dallas.
To sell a particular vehicle brand, owners of car dealerships must purchase what is known as a "franchise" for that vehicle. Purchasing a franchise comes with special rules about what sales pitches to make and how to decorate the showroom. Vehicle manufacturers have a specific image they want to project, so their corporate office will create these rules to make sure the dealership has an image and atmosphere that matches what the brand is trying to project.
Customer service is another possibility for friendly job seekers with a knack for problem-solving. This department is crucial to the long-term profitability of this type of business. Staff members in this department meet with customers who bring their vehicles in for service or repair. They document client needs, prepare instructions for the service department and provide estimates. Staff involved in customer service also makes follow-up calls after the repair or service is completed to make sure that they are pleased with the work. Additionally, representatives are required to handle customer complaints.
Candidates with marketing or advertising experience might also consider applying for jobs at a car dealership. Marketing positions are well suited for creative individuals who enjoy developing strategies and finding new ways to engage with the public. People in these positions study trends, analyze competitors' offerings and develop new ways to improve existing products and services.
The sales manager oversees all of the salespeople. They set quotas for the salespeople to meet and give bonuses to the salespeople who are consistently exceeding those quotas. They are also in charge of ordering new vehicles because a dealer will try to keep at least two months of inventory in stock. Sales managers must think about what styles and colors will appeal to customers so that customers can get the cars they want without waiting for a special order.
Every dealer needs to review their process based upon TLC - Think Like a Customer. What are you currently doing in your dealer process that lessens customer trust or ease of shopping/buying? Most dealers are living in the stone-age when it comes to something as simple as the meeting and greeting of the customer. Nothing in your current process is sacred, and the mantra for many things should be "just let it go."
Prospective employees who have been laid off from jobs in other industries can take comfort in the fact that car dealerships are relatively stable. They are not susceptible to an economic downturn in the same way as the financial sector or housing market. This is because most of the profit is from selling used cars, providing services and financing fees. New vehicle sales comprise only about 20 percent of the business's profit.
Cars on display might be the main attraction at a dealer, but the large windowed room that holds the cars also provides office spaces to sales personnel. Dealerships usually have private offices where customers may go to discuss financing, as well as management and accounting offices full of equipment and file cabinet.
To sell a particular vehicle brand, owners of car dealerships must purchase what is known as a "franchise" for that vehicle. Purchasing a franchise comes with special rules about what sales pitches to make and how to decorate the showroom. Vehicle manufacturers have a specific image they want to project, so their corporate office will create these rules to make sure the dealership has an image and atmosphere that matches what the brand is trying to project.
Customer service is another possibility for friendly job seekers with a knack for problem-solving. This department is crucial to the long-term profitability of this type of business. Staff members in this department meet with customers who bring their vehicles in for service or repair. They document client needs, prepare instructions for the service department and provide estimates. Staff involved in customer service also makes follow-up calls after the repair or service is completed to make sure that they are pleased with the work. Additionally, representatives are required to handle customer complaints.
Candidates with marketing or advertising experience might also consider applying for jobs at a car dealership. Marketing positions are well suited for creative individuals who enjoy developing strategies and finding new ways to engage with the public. People in these positions study trends, analyze competitors' offerings and develop new ways to improve existing products and services.
The sales manager oversees all of the salespeople. They set quotas for the salespeople to meet and give bonuses to the salespeople who are consistently exceeding those quotas. They are also in charge of ordering new vehicles because a dealer will try to keep at least two months of inventory in stock. Sales managers must think about what styles and colors will appeal to customers so that customers can get the cars they want without waiting for a special order.
Every dealer needs to review their process based upon TLC - Think Like a Customer. What are you currently doing in your dealer process that lessens customer trust or ease of shopping/buying? Most dealers are living in the stone-age when it comes to something as simple as the meeting and greeting of the customer. Nothing in your current process is sacred, and the mantra for many things should be "just let it go."
Prospective employees who have been laid off from jobs in other industries can take comfort in the fact that car dealerships are relatively stable. They are not susceptible to an economic downturn in the same way as the financial sector or housing market. This is because most of the profit is from selling used cars, providing services and financing fees. New vehicle sales comprise only about 20 percent of the business's profit.
Cars on display might be the main attraction at a dealer, but the large windowed room that holds the cars also provides office spaces to sales personnel. Dealerships usually have private offices where customers may go to discuss financing, as well as management and accounting offices full of equipment and file cabinet.
About the Author:
Get a list of ways to find auto dealership jobs Dallas area and details about available jobs at http://www.dealerglasssolutions.com/career-opportunitiesemployees right now.