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mercredi 3 mai 2017

QOS IP Phone Systems Basic Information

By David Patterson


IP phones use voice over IP technologies to place and transmit phone calls on an internet protocol network instead on the PTSN or public switch telephone networks. Common functionality and features include call hold, conference and transfer as well as caller ID. Though there are issues with this technology including the need of internet access and depending on mains electricity.

Another issue it has is the voice quality suffers whenever other applications are using and accessing the network that the call is also using and accessing. QoS IP phone systems are essential in managing data traffic because of this reason. Quality of service or QoS is the concepts and techniques collection in providing optimal call quality.

This is a service that arranges particular traffic by slowing data packets down with lesser importance for the important one to arrive at their destination faster. Routers usually use a First In, First Out or FIFO method when sending data but it can be changed with QOS tagging. Changing it would give priority to certain traffic and move them up the queue.

Queues are holding containers of packets of data for network devices if they cannot be sent immediately and with low priority. These tags are being prioritized using different methods with different levels dependent upon the router. Some examples of the levels are low, medium or high. Tagging could be done by the use of Ethernet ports of routers.

That router used for implementing QoS must be placed inside the LAN as the gateway device after the cable and DSL modem. The experience in having choppy voices while on a conversation, which happens when other applications grab the needed bandwidth, could be reduced by this. These applications are other high bandwidth ones like email and gaming.

This will not affect the performance of your ISP because they are already limiting your speed in downloading and uploading related on the degree of service you acquired. You should know these limitations and do a speed test measurement then compare it what the ISP has told you. If you do not receive at least eighty percent of the limit cap then troubleshoot this issue with their tech support.

Before putting QoS settings on your router, these steps must be done first if you are experiencing choppy voices. Try to talk using the IP phone without the other competing phones or computers and check if there is still a problem. Check the computers on LAN if they are clean of spyware programs by using a protection software to check them.

Individually put the settings and check them each time if the desired result are achieved and they are working. Put the simpler settings first then individually add the other settings based on how advanced each one are after the checking is done. Experiment and determine the setting that best achieve the desired results.

Your networking equipment can also affect the voice quality and is critical in have a good phone conversation. This is not a big problem in companies that have fewer employees because the active users are fewer and lesser simultaneous use of network. While in bigger companies with more employees will have many active users specially if on a computer that are transmitting all kinds of data simultaneously.




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